General information
Academic year: 2021/2022
Year of study: 4th Year
Teaching period 2nd Semester
Course type Elective
Language(s) of instruction Spanish
Mode of delivery: Face-to-face
Credits (ECTS): 6
School/Faculty:
Faculty of Social Work / Granada campus
Course guide available at
http://grados.ugr.es/ramas/ciencias-sociales-juridicas/grado-relaciones-laborales-y-recursos-humanosCourse content (descriptors)
- importance and benefits of quality management in organisations
- external and internal diagnosis of the quality of a company
- procedures and tools for quality planning and control
- statistical and qualitative quality techniques
- implementation models of a quality management system
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