General information

Academic year: 2021/2022

Year of study: 4th Year

Teaching period 2nd Semester

Course type Elective

Language(s) of instruction Spanish

Mode of delivery: Face-to-face

Credits (ECTS): 6


Faculty of Social Work / Granada campus

Course content (descriptors)

  • importance and benefits of quality management in organisations
  • external and internal diagnosis of the quality of a company
  • procedures and tools for quality planning and control
  • statistical and qualitative quality techniques
  • implementation models of a quality management system
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